Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.

You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.

You can now analyze images directly within a workflow using the AI Analyze Image action. This is a premium action, so each execution carries an additional charge. Give it a public image URL and a custom prompt to extract text, describe an image, or look for specific details, then use the results in later workflow steps. You can also choose the AI model and detail level based on the type of analysis you need, making it easier to turn image content into useful automated actions.

Dynamic value chips now use three colors to make it easier to understand whether a value will work in your workflow. Blue means the value is available, yellow means the value exists on the platform but isn’t supplied by the current workflow and may render blank, and red means the value doesn’t exist and needs to be corrected. You can also use dynamic values with or without spaces inside the handlebars, while existing workflows continue to resolve values the same way at execution time.

Publishing workflows is now more reliable with a centralized validation system that brings all configuration errors into one place. You can save your progress even when issues remain, then review each error from the sidebar, jump directly to the affected step, or get AI assistance to resolve it. Workflows with unresolved errors can’t be published, helping you catch configuration issues before they go live.

You can now manually retry failed subscription payments directly from the Subscription Details page when automatic retries have been exhausted. This is currently supported for NMI, Authorize.Net, Square, and Mercado Pago. Choose a saved or newly added card, optionally make it the subscription’s default payment method, and retry the oldest unpaid payment while clear warnings help you track retry limits and cooldowns. This gives you more control over recovering unpaid subscription revenue and reducing involuntary churn.

You can now create and refine workflows directly through Ask AI without opening the Workflow Builder first. Describe the automation you need, review the generated workflow, inspect individual steps, and ask AI to make changes before opening it in the builder for final testing and publishing. The same experience is also available through WhatsApp, giving you another convenient way to start building automations.

Managing a large tag library is easier with bulk color updates and on-the-go category creation. You can select up to 100 tags and apply a new color to all of them at once, helping you maintain a consistent visual system across your tags. You can also create a new category directly from the category selector, so you can organize tags without leaving your current workflow.

You can now quickly check why mobile notifications aren’t reaching your phone with a built-in notification diagnosis tool. A single check reviews your network, notification permissions, sound settings, and test delivery, then clearly shows what needs attention and what to fix. You can run the diagnosis again after making changes or copy the results to share with support, making troubleshooting faster and less of a guessing game.

Members can now find the right courses more easily from the Learning page by filtering content by Topic, Difficulty, and Language. They can combine multiple filters and sort courses by title, newest, or oldest, giving them more control over how they browse growing course libraries. The same filtering options are also available on mobile for a consistent learning experience.

You can now configure General Widgets on sub-account dashboards to show the data that matters most to you. Add permanent filters, set custom date ranges, compare periods, rename widgets, apply themes, and duplicate configurations so your dashboards stay focused without rebuilding filters each time. Each widget also displays its date property and range, making it easier to understand exactly what the numbers represent.

You can now redeem Gift Cards when collecting or recording payments on behalf of customers, not just through customer-facing checkout pages. Gift Card balances are applied first, with any remaining amount charged to the customer's saved payment method, and transaction details clearly show the redeemed amount. This gives you a more consistent way to accept Gift Cards across orders, invoices, contacts, and subscriptions. Gift Cards are not yet redeemable on future-dated or scheduled subscriptions, with support coming soon.

Email AI can now recognize when a countdown timer would add value to a time-sensitive email, such as a flash sale, webinar, product launch, or expiring offer. You can choose an existing timer or create a new one directly through Email AI, which can then add it to the generated email for you. This makes it easier to create timely campaigns without manually configuring timer elements.

You can now view and respond to Threads comments directly from Social Planner, keeping conversations alongside engagement from your other connected social channels. Reply with text, images, emojis, and location attachments, while near real-time syncing keeps the inbox up to date. Existing Threads users will need to reconnect their account once to enable the additional permissions required. This makes it easier to manage Threads conversations and stay engaged without switching between platforms.

You can now bring published LinkedIn and TikTok content into Social Planner, making it easier to view your historical posts alongside scheduled content. Post Sync is currently in Beta and needs to be enabled first: go to Marketing → Social Planner → Settings, connect your account, and turn on Post Sync. Synced posts include engagement metrics such as reactions, comments, shares, likes, and views, with insights refreshed daily. The LinkedIn beta supports Organization Pages only, while TikTok supports both Personal and Business accounts. This gives you a more complete view of your social publishing history and performance without switching between platforms.

You can now send automated emails from Company and Custom Object workflows, giving you more ways to communicate with contacts connected to those records. To get started, enable "Email Action in Company & Custom Object Workflows" in Settings → Labs. Then choose the association labels and, for Custom Objects, whether to email the earliest, most recent, or all associated contacts. This makes it easier to support business processes that previously required additional workflow logic or manual follow-up.

You can now manage certificate and badge elements more easily with a dedicated Layers panel that lets you view, reorder, lock, and delete elements directly from the builder. Invalid custom-field placeholders are also flagged before publishing, helping you catch broken fields and avoid issues when credentials are issued.

You can now set custom expiration rules for Certificates and credential templates, whether you want credentials to never expire, expire on a specific date, or remain valid for a set period after issuance. You can also schedule reminders before expiration, helping recipients stay informed and reducing the need for manual follow-ups.

You can now customize Welcome Badge emails separately from other badge notifications, giving you more control over the messages new learners receive when they enroll. A dedicated Welcome Badge Issued notification type and email template are available under Client Portal → Email Settings, so you can adjust welcome messaging without affecting other badge or certificate emails. Enrollment-triggered welcome badges automatically use the new template.

You can now automatically connect matching Contacts, Companies, Opportunities, and Custom Objects using the new Associate Records workflow action, currently available through Labs. To use it, enable "Associate Records - Workflow Action" in Settings → Labs. Set filters based on field values, use merge fields from the enrolled record, and choose whether to associate the earliest match, latest match, or all matching records. This helps reduce manual CRM updates, maintain accurate relationships between records, and build more connected workflows.

You can now let respondents save their progress in multi-step Forms, Surveys, and Quizzes and return later to finish without starting over. Simply enable the Save upon Exit confirmation toggle in Settings, and respondents can choose to resume where they left off or start a new submission. The resume prompt matches your form’s branding and works across desktop and mobile, giving respondents more flexibility when completing longer submissions.

You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.

You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.

Your Chat Widget can now automatically detect suspicious or high-volume submissions without adding CAPTCHA, extra fields, or verification steps for genuine visitors. Spam Protection is configured for each widget under Sites > Chat Widget > Spam Protection. It is on by default for newly created widgets and off by default for existing ones, so you'll need to turn it on for widgets you've already built. Flagged contacts are kept and tagged for review rather than deleted, and you can choose to tag only or pause SMS, email, or both. This helps reduce unnecessary messaging costs and protect your sender reputation while keeping potentially legitimate leads available to your team.

Managing a large tag library is now more convenient with bulk color updates and quicker category creation. You can update the color of up to 100 tags at once, making it easier to create a consistent visual system across your tags. You can also create a new category directly from the category selector, so you can keep organizing your tags without leaving the workflow.

Company records can now stay more organized as Contacts are created or updated. Once you enable "Automatic Company Creation & Association by Domain" in Settings → Labs and configure your options under Settings → Objects → Companies → Automations, JourneyCARE can match Contacts to existing Companies by email domain, create a new Company when no match exists, and enrich new records with the Company Name and Logo while helping prevent duplicate domains. This reduces manual association work and gives you cleaner Company data for Smart Lists, workflows, and reporting.

You now have more control over how Video Testimonials are handled from submission to publication. New workflow triggers can automatically notify your team, follow up with reviewers, or organize testimonials as soon as they're received, while new approval and visibility controls let you choose whether testimonials are published automatically or reviewed first. You can also manage individual testimonials directly from the Responses page, making it easier to keep your public testimonials organized and up to date.

You can now send bulk emails directly from Companies and Custom Objects, making it easier to communicate with the right contacts based on the records you’re already working with. Select the records you need, choose the associated contacts, personalize your message with relevant fields, and send immediately, schedule it, or use batch mode. This makes it easier to turn your existing lists and segments into targeted email campaigns without rebuilding your audience from the Contacts list.

You now have more control over who on your team can access and manage Gift Cards. Admins can assign specific permissions for viewing orders and products, creating or editing Gift Card Products, sending cards, accessing sell links, viewing full Gift Card codes, and deleting or deactivating cards. This makes it easier to give each team member the access they need while keeping sensitive Gift Card information and actions protected.