IF YOUR ORGANIZATION IS JUST BEGINNING YOUR MOVE...

We recommend *waiting* until your project manager indicates your account is ready for you to access. One of the major benefits of Lab sessions is being able to work in your own account during the co-working time. You won't be able to do that until the team has your account fully configured.

TRAINING TOPIC: Website Editing

Learn how to confidently update and manage your organization’s public-facing website using the JourneyCARE Website Editor. This session covers page structure, common widgets, navigation updates, mobile responsiveness, and best practices for making changes without breaking your site.

TRAINING TOPIC: Portal Management

Learn how the JourneyCARE portal experience works from both the member and administrator perspective. This session covers Communities, Courses, Certificates, content management, and how access is controlled for different member groups and roles.

TRAINING TOPIC: Forms & Automations

Learn how forms and automations work together to create connected member experiences and reduce repetitive manual work. This session covers form setup, contact data collection, workflow basics, and practical automation examples for onboarding, events, renewals, and engagement.

TRAINING TOPIC: Contacts & Communications

Learn how to manage your member database and communications inside JourneyCARE. This session covers contact records, tags, custom fields, segmentation, communication history, and best practices for organizing and engaging with your members effectively.