We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.

Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.

Tired of repeating the same setup for every quiz? JourneyCARE has an update that will save you time! Smart default values are now available across the Individual Category, Category Score, and Overall Score sections of the Quiz Results Page. Simply configure the first tier, and the remaining tiers in that category will automatically inherit those values, reducing repetitive work while still allowing you to customize each tier if needed. You'll also see your changes reflected in the live preview as you edit, making it easier to build and fine-tune your results page. If you're updating an existing quiz, just re-save it to take advantage of this enhancement and enjoy a faster, more streamlined setup experience.

Having a hard time editing format from your mobile? JourneyCARE has improved your mobile editing experience so you can work seamlessly wherever you are! With mobile app v4.14, rich text formatting now stays consistent across web and mobile, meaning the emails, notes, tasks, and templates you create will look the same no matter which device you're using. Your spacing, line breaks, quotes, headings, and other formatting will be preserved, so you can make quick edits from your phone without worrying about undoing your work. Simply update to the latest version and enjoy a smoother editing experience that lets you stay productive on the go.

We've added another great way to boost engagement on LinkedIn! You can now create and publish LinkedIn Polls directly from the Social Planner, making it easy to ask questions, gather insights, and encourage conversations. This is all without leaving JourneyCARE. Polls work just like your other scheduled content, so you can publish them right away, schedule them in advance, save them as drafts, or add them to your content queue. If you're looking for a simple way to connect with your audience and make your LinkedIn strategy more interactive, this new feature has you covered.

We have another workflow enhancement to help you automate with less effort! JourneyCARE introduces the Math Operation action. It is now available in company-based and custom object-based workflows, making it easier to perform calculations directly within your automations. Whether you're calculating project costs, totaling values, or working with other numeric fields, your workflows can now handle the math automatically and use the results in the next steps. Just add the Math Operation action, choose the values you'd like to calculate, and let the workflow do the rest. If your team relies on company records or custom objects, this update gives you even more flexibility to build smarter, more efficient automations.

JourneyCARE makes it easier to put your company data to work! You can now use Company Fields including both standard and custom fields throughout the platform. Whether you're sending emails, building workflows, creating contracts, chatting with customers, or using AI features, you can automatically personalize your content with information pulled directly from the associated company record. No more copying and pasting or creating workarounds but instead just select the company field you need from the custom value picker, and we'll handle the rest. It's a simple update that helps you create more relevant, automated, and personalized experiences while getting even more value from the company information you already maintain.

Keeping track of your companies just got a whole lot easier! You can now create Company Smart Lists to save your favorite company views which includes filters, sorting, and visible fields. You don't have to rebuild them every time. Whether you're managing active clients, tracking prospects, or organizing accounts for your team, Smart Lists let you quickly pick up where you left off. You can also share lists with teammates, control who can view or edit them, duplicate existing lists and even share a direct link for easy collaboration. Simply enable the feature, create a list that fits your workflow, and reuse it whenever you need. It's a simple way to save time, stay organized, and keep everyone on the same page.

Another helpful improvement has arrived for your JourneyCARE online store! Alternative Text is now automatically added to supported e-commerce images and store elements, making it easier to boost both accessibility and search without changing the way you manage your store. The system intelligently uses existing details like your product name, collection name, store name, and product variants to generate descriptive text for images across your storefront. There's nothing you need to configure, and no changes to your current workflow. Simply keep adding products as you normally would, and we'll handle the rest in the background so your store is a little more search-friendly and accessible with every update.