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Featured Releases & Updates


December 5, 2025
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
December 3, 2025
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
November 25, 2025
Just in time for the holiday season, we are excited to announce that Gift Cards are here! You now have the ability to design Gift Cards that perfectly match your branding, set your denominations, and sell them on your site or via links. Once you've implemented the feature, the option for your customers to redeem cards that they've purchased will appear on your payment forms and ecommerce check-out. You'll find this new feature by going to Payments (left nav), then look for the new Gift Cards item in the top nav. We can't wait to hear what you do with this!
By Joy Duling November 16, 2025
We've just integrated a new way to send postcards and letters. This solution doesn't require setting up a separate account and doesn't require purchase of bulk credits, which makes it much easier to use. It's available seamlessly inside contacts and workflows. Once you've activated the new feature, there are 3 ways to send your printed items: In bulk from the designer; From inside a contact's record; As an action in any workflow. Check it out and let us know what you think!
September 23, 2025
Clients often ask about ways to boost engagement inside their community groups and we always say that you need to show them what they are missing! Now there is a super easy and automated way to do that with Community Newsletters! The newsletter feature is a digest of your trending posts and hot topics, send out automatically to all group members on the frequency you choose. Members can control whether they receive the digest from their Notification settings. A group administrator does need to go into the Settings to turn this feature on and choose how often you'd like it to go out - Daily, Weekly, Bi-Weekly, or Monthly.
September 22, 2025
If your organization uses Notion, ClickUp, or AirTable for project management or other purposes, you'll likely be excited to know that JourneyCARE now connects instantly to all three. This means you can seamlessly pass information back and forth between these software platforms without using third party middleware like Zapier. We'd love to hear how you use this new capability. Drop a line and let us know!
September 19, 2025
The next time you're exploring the Member App, you'll notice a few changes including a smoother login flow, new bottom navigation, user experience enhancements, and a simplified group switcher. Check it out and let us know what you think!
September 10, 2025
If you haven't designed a certificate lately in JourneyCARE, you'll want to pop in and take a look. Some new enhancements have rolled out in the builder that we think you're going to like. One of the big changes is that you can now customize the size of your Certificate, so if you want people to be able to print out the Certificate onto standard US letter-size or A4, now you can do that. But you'll also find zippy responsiveness and new design elements that you can use like shapes and icons. Check it out and let us know what you think!
September 9, 2025
This may seem like a tiny little update, but if you've ever run into th is limitation, you'll understand that it's a big deal. You can now display and calculate tax rates to four digits. This provides greater accuracy in your calculations. The change will be seen across the entire platform, including invoices, receipts, check-outs, and exports. It impacts only new transactions, not purchases made before this update.
September 8, 2025
Sometimes when people hit the submit button on a form in JourneyCARE, it wasn't always obvious to them that they had made an error. If they didn't scroll back up to see that a field had been flagged with an error, they'd think that the form wasn't working. Now, if someone tries to submit a form with an error, it will automatically scroll back up to the field that has the error.  This should make it easier for them to correct their error, resulting in less trouble-shooting that you have to do.
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