TRANSCRIPT: Hey friends, JayCee here, your AI powered client educator for Journey Care. I'm back today with an exciting update about the AI capability in your account. The capability of the AI care assistance in Journey Care has been expanded, which means that your bots are even more flexible in their conversations. With your contacts, you can now have your AI care assistant collect up to 20 contact fields during their interaction. That is a massive increase from the three fields that you could do before. This means that you can get richer data collection from a membership inquiry, event registration, donation, or sponsor signup. Additionally, you can trigger up to five workflows. Again, that's an increase from three before. We hope you've been loving the amazing things you can do with your customizable care assistants. If you've created something super useful, drop us a line here at the help desk and let us know.

TRANSCRIPT: Hi there. It's JayCee from the Journey Care team with some exciting news that makes your website even more AI ready. And the best part, you don't have to do a thing. We've automatically rolled out something called LLMs txt on all published sites. It's already working behind the scenes for you. Think of it like a cheat sheet for AI made specifically for tools like Chat, GPT, Claude and Perplexity. It gives these large language models a clean, structured map of what your site is all about. That means when someone asks an AI tool about your organization or a topic that your website covers, the right information is readily available in a format that AI easily understands. Here's what happens automatically every time you publish your site. Now, a fresh AI friendly file is created behind the scenes. It includes your live pages, including things like blog posts, product pages, and multi-language versions of your pages. If you have those, it skips over drafts or no index pages. Keeping the good stuff front and center. This update for journey care sites is a really big deal because most websites don't have this yet, but your site does, which means that AI tools are more likely to represent your organization accurately, link to your content, and present your brand in a clear and professional way. We also hope it serves as another sign that the Journey Care Team is helping you stay future ready. As the world changes, marketing evolves and consumer expectations shift. As always, if you have any questions, please reach out. Our team is here to help.

TRANSCRIPT: This is just a quick announcement to let you know that it is now possible to connect two models of Stripe's, internet connected card readers to the mobile app. This provides you with a new way to take secure in-person payments through the point of sale feature. This update is specifically for the BBPOS WisePOS E and Stripe S700. To use one of the new readers, you must be using Stripe as your payment method. Simply connect the reader to the same internet network as your mobile device. Inside the mobile app settings, you'll be able to pair the reader in the payment devices area. It should walk you right through the process. If you have any trouble getting connected, let us know. We do strongly recommend that you connect and test your processes ahead of any event where you plan to use the reader. That way you can get acclimated to how it works beforehand.

Order Bumps are now available in Forms and Surveys. What is an "Order Bump"? Bumps are essentially an add-on which you are offering when someone purchases something else. It's like when the fast food restaurant asks "would you like fries with that?" when you order a burger. Now, when someone is signing up for your Conference, you can have a special highlighted area that says, "hey, wouldn't you like to get a T-shirt for the event, too?" or "how about grabbing an annual membership along with that conference ticket?"  Key Highlights Classic & Modern Bump Styles: Choose between the traditional Classic view or a sleek Modern layout. Multiple Templates: Templates are crafted to increase visibility and engagement. Custom Design Options: Modify bump colors, icons, highlight text, borders, pricing display, and more. Supports Multiple Bump Products: Add more than one bump product to a single form or survey. Toggle & Reorder: Activate or deactivate bump products with ease and arrange their order to suit your needs. IMPORTANT: Either the main product or a bump product can be set as recurring, but not both simultaneously. How It Works Insert a Sell Product field into your form or survey. Choose your product type as either Main Product or Bump Product in the settings panel. Enable Bump Products and select your preferred style—Classic or Modern. Pick a template, configure your styling and text, and preview it live. Save your form or survey and start collecting boosted payments.

We're excited to announce the addition of AI-powered assistance directly inside the workflow builder. You'll likely notice this the next time you are creating Triggers or Actions. If you'd like a little more guidance on set-up or practical examples, simply click the Learn More button at the top-right of the panel to launch the guide.

If you're taking advantage of JourneyCARE's Social Planner feature, you'll be happy to see that we've streamlined the process of adding posts to a Category Queue. Previously, you had to schedule or publish a post in order to add it to a queue, but you can now do that on-the-fly as you are creating the post. Simply choose the category you want from a dropdown or create a new category at that time.

You can now create custom Badges in your JourneyCARE account. You'll find this feature in the same area as Certificates. Simply design your badge and use the "Issue Certificate" action to automatically send the badge. You'll find that both badges and certificates are available in the dropdown where you choose which item to send.

If your organization serves a global audience, you'll be excited to know that you can now automatically calculate international taxes. What's New: Select multiple countries for automatic tax calculation and also add country-specific VAT IDs or local tax ID numbers. Configure and manage nexus addresses to determine tax obligations in different geographies. Taxes are automatically applied on checkouts and invoice payments based on the customer’s address. Applicable across all checkout types - Payment Forms, Payment Links, Invoices, and Ecommerce Stores Also applicable across all payment providers - Stripe, Authorize.net, PayPal, Square, etc.

JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.