News & Updates
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Collect Video Testimonials in JourneyCARE
December 21, 2025
One of the most powerful assets that any organization can have in its marketing toolkit is a collection of testimonials from happy fans.
We're excited to announce that you can now collect video testimonials via JourneyCARE and embed them seamlessly into any website.
Each testimonial can be up to 2 1/2 minutes of video. Look for this feature in the "Reviews" section of your account. If you don't see reviews, drop us a line at the Help Desk and we'll activate that for you.
Once activated, you'll be able to create special links to send to your audience allowing them to easily record their video and instantly submit to you. Once you have a few selected, you can customize a display widget to showcase those on any website page.
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
