News & Updates
Innovating every single day to help you attract, engage, and serve your members
Gift Cards Are Here!
November 25, 2025
Just in time for the holiday season, we are excited to announce that Gift Cards are here! You now have the ability to design Gift Cards that perfectly match your branding, set your denominations, and sell them on your site or via links. Once you've implemented the feature, the option for your customers to redeem cards that they've purchased will appear on your payment forms and ecommerce check-out.
You'll find this new feature by going to Payments (left nav), then look for the new Gift Cards item in the top nav.
We can't wait to hear what you do with this!

Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.

Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.

