News & Updates
Innovating every single day to help you attract, engage, and serve your members
Gift Cards Are Here!
November 25, 2025
Just in time for the holiday season, we are excited to announce that Gift Cards are here! You now have the ability to design Gift Cards that perfectly match your branding, set your denominations, and sell them on your site or via links. Once you've implemented the feature, the option for your customers to redeem cards that they've purchased will appear on your payment forms and ecommerce check-out.
You'll find this new feature by going to Payments (left nav), then look for the new Gift Cards item in the top nav.
We can't wait to hear what you do with this!
We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.
JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.
