News & Updates

Innovating every single day to help you attract, engage, and serve your members

All-in-One Chat Widget Expanded
December 3, 2025

There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels.


The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.

February 27, 2026
If you use Canva - the extremely popular graphic design tool - today's announcement is likely one you've been eagerly awaiting. Canva integration is finally here! Yes, we've had a link over to the Canva site inside accounts for a while, but now you have quick and seamless integration to Canva-created graphics directly inside your Media Library. You'll find the connection button in the Media Library, next to the Google Drive button. Do a one-time "Connect", choose your Canva account, say Yes to the required permissions, and grant access. The video above shows some screenshots to walk you through. Once you are connected, you can directly access any graphics that you've created in Canva and you can also choose to edit any existing image in Canva. The whole process is quick, easy, and seamless. Check it out and let us know what you think!
December 26, 2025
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
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