News & Updates
Innovating every single day to help you attract, engage, and serve your members
All-in-One Chat Widget Expanded
December 3, 2025
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels.
The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
Just in time for the holiday season, we are excited to announce that Gift Cards are here! You now have the ability to design Gift Cards that perfectly match your branding, set your denominations, and sell them on your site or via links. Once you've implemented the feature, the option for your customers to redeem cards that they've purchased will appear on your payment forms and ecommerce check-out. You'll find this new feature by going to Payments (left nav), then look for the new Gift Cards item in the top nav. We can't wait to hear what you do with this!
We've just integrated a new way to send postcards and letters. This solution doesn't require setting up a separate account and doesn't require purchase of bulk credits, which makes it much easier to use. It's available seamlessly inside contacts and workflows. Once you've activated the new feature, there are 3 ways to send your printed items: In bulk from the designer; From inside a contact's record; As an action in any workflow. Check it out and let us know what you think!
