News & Updates
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Expanded Workflow Emails
October 20, 2026
You can now send automated emails from Company and Custom Object workflows, giving you more ways to communicate with contacts connected to those records. To get started, enable "Email Action in Company & Custom Object Workflows" in Settings → Labs. Then choose the association labels and, for Custom Objects, whether to email the earliest, most recent, or all associated contacts. This makes it easier to support business processes that previously required additional workflow logic or manual follow-up.
Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.
You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.
