News & Updates
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Workflow Find & Replace
April 28, 2026
You can now quickly find and update specific elements inside a workflow without digging through every step. The new Find & Replace feature lets you search for tags, custom values, or text and jump directly to where they’re used, making large workflows much easier to navigate.
When updates are needed, you can replace tags or custom values either one at a time or across the entire workflow in just a few clicks. It’s a simple way to save time, reduce errors, and keep workflows consistent, especially when making changes in multiple places.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
