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Social Statistics Views
April 28, 2026
Social Planner analytics have also been made more flexible. Instead of being limited to a fixed timeframe, you can now view performance across any custom date range and compare it to a previous period, making it easier to understand trends and campaign results.
Your key metrics and charts update instantly based on the timeframe you choose, and the system automatically adjusts how data is displayed for clarity. This makes it simpler to analyze growth, spot patterns, and pull together meaningful insights without needing to export data or rely on outside tools.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
