News & Updates
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Packing Slip Enhancements
April 28, 2026
Packing slips now include two small but important details that make order fulfillment much smoother. Customer order notes are displayed directly on the packing slip, so any special instructions are easy to see, and each item now includes its SKU for clearer product identification.
These updates help reduce confusion, improve accuracy, and make it easier for fulfillment teams to process orders without needing to double-check details in multiple places.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
