News & Updates
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Workflow Field Search
August 21, 2026
Finding the right field in your workflows is now quicker and more intuitive. When you search for a field in workflow trigger filters, JourneyCARE now prioritizes the most relevant matches so they're displayed at the top of the results. Whether you're looking for a standard or custom field, you can spend less time scrolling through long lists and more time building your automations. This small but meaningful improvement helps streamline workflow setup, making it faster and easier to find exactly what you need.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
