News & Updates
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Pipeline Order Control
August 21, 2026
Organize your pipelines the way that works best for your team. JourneyCARE now lets you reorder pipelines directly from the Opportunities view using simple drag-and-drop controls or by moving a pipeline to a specific position. Once you've arranged them, your preferred order is automatically saved, making it easier to keep your most important pipelines front and center. This update gives admins greater flexibility to organize opportunities in a way that matches their workflow, helping teams navigate their sales process more efficiently.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
