News & Updates
Innovating every single day to help you attract, engage, and serve your members
Social Post Deletion
August 21, 2026
Take full control of your social content from creation to removal. JourneyCARE now lets you delete published posts directly from the Social Planner and, where supported, remove them from the connected social platform at the same time. Whether you're correcting a mistake, removing outdated information, or cleaning up scheduled content, you can handle it all without switching between multiple social media accounts. The same experience also works for drafts and scheduled posts, making it easier to manage your content from start to finish. It's a simple improvement that helps you save time, stay organized, and keep your social channels up to date.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
