News & Updates
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Instagram Direct Integration
August 21, 2026
You now have a simpler way to connect your Instagram account to JourneyCARE. Instead of requiring a linked Facebook Page, you can connect Instagram directly, giving you greater flexibility and control over how your account is managed. Once connected, you can continue managing Instagram conversations, creating contacts, and triggering automations alongside your other communication channels—all from one place. This new connection method also prepares your account for upcoming Instagram-native features, helping you take advantage of future messaging and engagement capabilities as they become available.
You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.
You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.
