News & Updates
Innovating every single day to help you attract, engage, and serve your members
Product Element now available in Email Templates
May 29, 2025
Want to make it even easier for people to take action with a purchasing decision? Easily add a "Buy Now" element to any email.
The product name, description, and image will be pre-populated in the email and the button can direct to a streamlined check-out process.
We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.
JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.
