News & Updates
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Integrate Instagram without Facebook Page Requirement
June 2, 2025
We’re excited to announce a major update to the Social Planner. You can now connect and schedule posts to Instagram without needing Facebook Page permissions.
Key Highlights
- Creator Account Support: Direct Instagram integration supports auto-posting Stories from Creator accounts.
- Statistics Update: While view metrics for images/videos won’t be recorded, other post data is available in Statistics.
- Content Guidelines: For supported dimensions, formats, and media limits for Posts, Stories, and Reels, refer to our guide: Posting Guidelines
How to Set Up
- Go to Marketing > Social Planner
- Click the Settings (gear icon) next to New Post
- Select Add Socials
- Choose the Instagram option
- Select Direct Instagram Integration, grant necessary permissions, and choose your account
- You're all set! Start scheduling your posts with ease.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
