News & Updates
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Bulk QR Code Creation
May 28, 2025
Our latest JourneyCARE update introduces Bulk QR Code Creation, designed to save time for those of you who like to use QR codes in your marketing.
Key features to note:
- CSV Upload: Just upload a CSV file containing name and URL values to instantly generate multiple codes.
- Sample CSV & Instructions: Download a pre-formatted CSV template and detailed setup instructions to guide you through the process.
- Folder Assignment: Organize your generated QR codes by assigning them to a folder during the bulk upload process.
- Real-Time Progress Tracker: Visual progress updates keep users informed on how many QR codes have been processed successfully.
- Confirmation Modal: See status of your processed codes once the upload is complete.

We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.

JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.

