News & Updates
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Pause and Edit Any Type of Email Campaign
May 19, 2025
You can now pause, edit, and resume any email campaign you're sending via JourneyCARE - including A/B tests, RSS, and Send Now.
Audit logs will capture when campaigns are scheduled, paused, content updated, resumed and cancelled.
Obviously, everyone hopes that their emails will always be right the first time, but if you happen to notice a problem after you hit the "send" button, this new capability is intended to reduce the impact of the error by allowing you to stop the message and replace it with a corrected version.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
