News & Updates
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Mobile Conversations Upgrade
May 16, 2025
The latest update brings Trigger Links, Custom Values, WhatsApp Flows, and Organized Snippet Folders right into your pocket.
Whether you’re driving engagement, simplifying personalization, or working faster with reusable content, managing customer conversations from your mobile app just became smarter, faster, and easier than ever before.
How to use these newest options:
1. Open any conversation inside the mobile app.
2. Tap the “+” icon in the text entry box.
3. Choose from:
- Trigger Link: Select or insert a trackable URL.
- Custom Value: Pick a variable from your list to insert into your message.
- WhatsApp Flow: Select a preconfigured interactive WhatsApp template with CTA buttons.
- Snippets: Search or browse folders to insert ready-made responses.
Creating eye-catching Facebook posts just got easier! You can now create, schedule, and publish Facebook's native colorful text background posts directly from JourneyCARE. Simply select Facebook as your platform, choose a background from the new Text Background option, write your message, and publish or schedule it in just a few clicks. You'll even see a live preview that closely matches how your post will appear on Facebook, with automatic font adjustments for the best presentation. If you add an image or video, JourneyCARE will automatically disable the background option to ensure your post remains compatible. Whether you're sharing updates, promotions, or quick announcements, this new feature helps you create more engaging Facebook posts faster.
Do you have a hard time posting Pinterest content? You can now publish a single Pin to up to 25 Pinterest boards per account directly from JourneyCARE. Simply create your Pinterest post, select your Pinterest account, choose up to 25 boards, and publish or schedule your content in just a few clicks. JourneyCARE automatically publishes your Pin to each selected board while tracking every board independently, so if one board encounters an issue, the others will continue publishing as expected. This feature, whether you're promoting products, sharing inspiration, or growing your reach, is multi-board publishing. It helps you save time and share your content more efficiently.
