News & Updates
Innovating every single day to help you attract, engage, and serve your members
Mobile Rich Formatting
July 24, 2026
Having a hard time editing format from your mobile? JourneyCARE has improved your mobile editing experience so you can work seamlessly wherever you are! With mobile app v4.14, rich text formatting now stays consistent across web and mobile, meaning the emails, notes, tasks, and templates you create will look the same no matter which device you're using. Your spacing, line breaks, quotes, headings, and other formatting will be preserved, so you can make quick edits from your phone without worrying about undoing your work. Simply update to the latest version and enjoy a smoother editing experience that lets you stay productive on the go.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
