News & Updates
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Mobile Rich Formatting
July 24, 2026
Having a hard time editing format from your mobile? JourneyCARE has improved your mobile editing experience so you can work seamlessly wherever you are! With mobile app v4.14, rich text formatting now stays consistent across web and mobile, meaning the emails, notes, tasks, and templates you create will look the same no matter which device you're using. Your spacing, line breaks, quotes, headings, and other formatting will be preserved, so you can make quick edits from your phone without worrying about undoing your work. Simply update to the latest version and enjoy a smoother editing experience that lets you stay productive on the go.
Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.
You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.
