News & Updates

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Mobile Rich Formatting
July 24, 2026

Having a hard time editing format from your mobile? JourneyCARE has improved your mobile editing experience so you can work seamlessly wherever you are! With mobile app v4.14, rich text formatting now stays consistent across web and mobile, meaning the emails, notes, tasks, and templates you create will look the same no matter which device you're using. Your spacing, line breaks, quotes, headings, and other formatting will be preserved, so you can make quick edits from your phone without worrying about undoing your work. Simply update to the latest version and enjoy a smoother editing experience that lets you stay productive on the go.

July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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