News & Updates

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Quiz Result Enhancement
July 24, 2026

Tired of repeating the same setup for every quiz? JourneyCARE has an update that will save you time! Smart default values are now available across the Individual Category, Category Score, and Overall Score sections of the Quiz Results Page. Simply configure the first tier, and the remaining tiers in that category will automatically inherit those values, reducing repetitive work while still allowing you to customize each tier if needed. You'll also see your changes reflected in the live preview as you edit, making it easier to build and fine-tune your results page. If you're updating an existing quiz, just re-save it to take advantage of this enhancement and enjoy a faster, more streamlined setup experience.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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