News & Updates

Innovating every single day to help you attract, engage, and serve your members

Media Folder Transfer
July 8, 2026

Working with large batches of files? We've upgraded the Media Center so you can upload entire folders in one go by simply dragging and dropping them directly into your library. You can also download complete folders as compressed files while preserving their original structure, making it easier to back up or share your media. Along with these new capabilities, we've improved upload and download performance, enhanced progress tracking, and refined file organization to give you a smoother experience from start to finish. Whether you're organizing marketing assets, storing client files, or managing your content library, these updates are designed to help you spend less time managing files and more time creating great content.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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