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How to put automations on holiday pause
December 24, 2024

As the holiday season is underway, you may be wondering if certain automations ought to be put on "pause" because people aren't really paying attention while they are celebrating holidays with family, or because sending certain messages might be perceived as insensitive.


The Pause Workflow feature in JourneyCARE lets you temporarily stop specific workflows without needing to delete or completely rework them.


This is particularly helpful in situations where timing matters—like pausing for religious holidays or adjusting communications during sensitive periods, such as times of grief.



This feature also offers the flexibility to fine-tune or test workflows without causing interruptions to the entire system. Whether you're managing seasonal campaigns or just need a quick break to refine your strategy, this feature keeps everything organized and easy to resume when the time is right.


June 11, 2026
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
June 11, 2026
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
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