News & Updates
Innovating every single day to help you attract, engage, and serve your members
Multi-channel marketing made easy
December 23, 2024
One of the most exciting revelations for our clients is discovering just how many marketing channels become available with JourneyCARE.
Whether you're looking to grow your membership, boost sponsor visibility, or deepen engagement with your audience, JourneyCARE equips you with the tools to market smarter, not harder.
- Lead generation forms, surveys, and quizzes
- Bi-Directional Email
- SMS / Text Messaging
- Social Media Post Design & Scheduling
- YouTube
- TikTok
- Google My Business
- Social Media Direct Messaging
- Integration with Social Media Lead Capture
- Chat Widget - SMS or Live Chat
- Direct Mail Postcards & Mailers
- Ads Reporting & Management
- Automated Email Sequences
- A/B Testing for Email Campaigns
- Automated Review Requests & Posting
- Phone Call Tracking & Analytics
- Voicemail Drops
- Affiliate Tracking for Referral Programs
The magic happens when these channels are paired with JourneyCARE’s automation capabilities. Routine marketing tasks—like sending follow-ups, scheduling posts, or delivering postcards—happen automatically, ensuring consistent communication with minimal effort.
This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav. Purpose To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format. What Changed Before: Only the MIME type audio/x-wav was supported. Now: The system now supports both audio/x-wav and audio/wav MIME types. This update improves compatibility with different audio file exporters and recording tools that use audio/wav.
You can now create higher-quality, platform-specific AI content in Social Planner with our all-new, guided content questions powered by Content AI. What’s Changed? Adaptive Experience: The content generation form now adapts to your selected platform (Facebook, Instagram, LinkedIn, etc.) and content type (Post, Reel, etc.), asking only the most relevant questions. Brand Voice Integration: Brand Voice fields are auto-filled wherever possible for consistent, on-brand content. You can still override or add extra details as you wish. Streamlined Workflow: Mandatory fields are always visible, while optional questions are neatly tucked into a collapsible menu - expand them whenever you want more control. Clearer Content Goals: The new questions help you clarify your key message, content goal, CTA, and more - tailored to each social platform and content type. How Do I Use This? Go to Marketing → Social Planner. Click the "+ New Post" button. Under the dropdown, select "Content AI" to launch the new experience. Try it out and share your feedback for the generated content
