News & Updates
Innovating every single day to help you attract, engage, and serve your members
Multi-channel marketing made easy
December 23, 2024
One of the most exciting revelations for our clients is discovering just how many marketing channels become available with JourneyCARE.
Whether you're looking to grow your membership, boost sponsor visibility, or deepen engagement with your audience, JourneyCARE equips you with the tools to market smarter, not harder.
- Lead generation forms, surveys, and quizzes
- Bi-Directional Email
- SMS / Text Messaging
- Social Media Post Design & Scheduling
- YouTube
- TikTok
- Google My Business
- Social Media Direct Messaging
- Integration with Social Media Lead Capture
- Chat Widget - SMS or Live Chat
- Direct Mail Postcards & Mailers
- Ads Reporting & Management
- Automated Email Sequences
- A/B Testing for Email Campaigns
- Automated Review Requests & Posting
- Phone Call Tracking & Analytics
- Voicemail Drops
- Affiliate Tracking for Referral Programs
The magic happens when these channels are paired with JourneyCARE’s automation capabilities. Routine marketing tasks—like sending follow-ups, scheduling posts, or delivering postcards—happen automatically, ensuring consistent communication with minimal effort.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
