News & Updates
Innovating every single day to help you attract, engage, and serve your members
Multi-channel marketing made easy
December 23, 2024
One of the most exciting revelations for our clients is discovering just how many marketing channels become available with JourneyCARE.
Whether you're looking to grow your membership, boost sponsor visibility, or deepen engagement with your audience, JourneyCARE equips you with the tools to market smarter, not harder.
- Lead generation forms, surveys, and quizzes
- Bi-Directional Email
- SMS / Text Messaging
- Social Media Post Design & Scheduling
- YouTube
- TikTok
- Google My Business
- Social Media Direct Messaging
- Integration with Social Media Lead Capture
- Chat Widget - SMS or Live Chat
- Direct Mail Postcards & Mailers
- Ads Reporting & Management
- Automated Email Sequences
- A/B Testing for Email Campaigns
- Automated Review Requests & Posting
- Phone Call Tracking & Analytics
- Voicemail Drops
- Affiliate Tracking for Referral Programs
The magic happens when these channels are paired with JourneyCARE’s automation capabilities. Routine marketing tasks—like sending follow-ups, scheduling posts, or delivering postcards—happen automatically, ensuring consistent communication with minimal effort.

We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.

Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.

