News & Updates
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Hit that "Send" button too fast? (Introducing CANCEL for Print Mail)
December 26, 2024
We've all been there... you hit the "Send" button and suddenly realize there's an error.
That's why we're happy to announce the release of "Cancel Mail" for printed mail - made possible through our seamless Postalytics integration.
This newest feature allows you to remove individual mail pieces or entire mailings from a campaign, provided the request is made within a two-hour cutoff window. It's two extra hours to address any "ooops" mis-sends.
Things to Know Before Canceling Mail
- Printed Mail: Once mail is marked as “printed”, it cannot be canceled.
- No Undo: Once mail is canceled, it cannot be undone.
- For Smart Send Campaigns: Canceled mail requires creating a new campaign to resend recipients.
- For Triggered Drip and Automated File Campaigns: A recipient must be re-sent through the campaign.
If you haven't designed a certificate lately in JourneyCARE, you'll want to pop in and take a look. Some new enhancements have rolled out in the builder that we think you're going to like. One of the big changes is that you can now customize the size of your Certificate, so if you want people to be able to print out the Certificate onto standard US letter-size or A4, now you can do that. But you'll also find zippy responsiveness and new design elements that you can use like shapes and icons. Check it out and let us know what you think!
This may seem like a tiny little update, but if you've ever run into th is limitation, you'll understand that it's a big deal. You can now display and calculate tax rates to four digits. This provides greater accuracy in your calculations. The change will be seen across the entire platform, including invoices, receipts, check-outs, and exports. It impacts only new transactions, not purchases made before this update.
