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Hit that "Send" button too fast? (Introducing CANCEL for Print Mail)
December 26, 2024

We've all been there... you hit the "Send" button and suddenly realize there's an error.


That's why we're happy to announce the release of "Cancel Mail" for printed mail - made possible through our seamless Postalytics integration.

This newest feature allows you to remove individual mail pieces or entire mailings from a campaign, provided the request is made within a two-hour cutoff window. It's two extra hours to address any "ooops" mis-sends.


Things to Know Before Canceling Mail

  • Printed Mail: Once mail is marked as “printed”, it cannot be canceled.
  • No Undo: Once mail is canceled, it cannot be undone. 
  • For Smart Send Campaigns: Canceled mail requires creating a new campaign to resend recipients. 
  • For Triggered Drip and Automated File Campaigns: A recipient must be re-sent through the campaign.
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A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
April 28, 2026
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