News & Updates
Innovating every single day to help you attract, engage, and serve your members
Hit that "Send" button too fast? (Introducing CANCEL for Print Mail)
December 26, 2024
We've all been there... you hit the "Send" button and suddenly realize there's an error.
That's why we're happy to announce the release of "Cancel Mail" for printed mail - made possible through our seamless Postalytics integration.
This newest feature allows you to remove individual mail pieces or entire mailings from a campaign, provided the request is made within a two-hour cutoff window. It's two extra hours to address any "ooops" mis-sends.
Things to Know Before Canceling Mail
- Printed Mail: Once mail is marked as “printed”, it cannot be canceled.
- No Undo: Once mail is canceled, it cannot be undone.
- For Smart Send Campaigns: Canceled mail requires creating a new campaign to resend recipients.
- For Triggered Drip and Automated File Campaigns: A recipient must be re-sent through the campaign.

This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav. Purpose To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format. What Changed Before: Only the MIME type audio/x-wav was supported. Now: The system now supports both audio/x-wav and audio/wav MIME types. This update improves compatibility with different audio file exporters and recording tools that use audio/wav.

You can now create higher-quality, platform-specific AI content in Social Planner with our all-new, guided content questions powered by Content AI. What’s Changed? Adaptive Experience: The content generation form now adapts to your selected platform (Facebook, Instagram, LinkedIn, etc.) and content type (Post, Reel, etc.), asking only the most relevant questions. Brand Voice Integration: Brand Voice fields are auto-filled wherever possible for consistent, on-brand content. You can still override or add extra details as you wish. Streamlined Workflow: Mandatory fields are always visible, while optional questions are neatly tucked into a collapsible menu - expand them whenever you want more control. Clearer Content Goals: The new questions help you clarify your key message, content goal, CTA, and more - tailored to each social platform and content type. How Do I Use This? Go to Marketing → Social Planner. Click the "+ New Post" button. Under the dropdown, select "Content AI" to launch the new experience. Try it out and share your feedback for the generated content