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Hit that "Send" button too fast? (Introducing CANCEL for Print Mail)
December 26, 2024
We've all been there... you hit the "Send" button and suddenly realize there's an error.
That's why we're happy to announce the release of "Cancel Mail" for printed mail - made possible through our seamless Postalytics integration.
This newest feature allows you to remove individual mail pieces or entire mailings from a campaign, provided the request is made within a two-hour cutoff window. It's two extra hours to address any "ooops" mis-sends.
Things to Know Before Canceling Mail
- Printed Mail: Once mail is marked as “printed”, it cannot be canceled.
- No Undo: Once mail is canceled, it cannot be undone.
- For Smart Send Campaigns: Canceled mail requires creating a new campaign to resend recipients.
- For Triggered Drip and Automated File Campaigns: A recipient must be re-sent through the campaign.
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
