News & Updates

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Company Workflow Math
July 24, 2026

We have another workflow enhancement to help you automate with less effort! JourneyCARE introduces the Math Operation action. It is now available in company-based and custom object-based workflows, making it easier to perform calculations directly within your automations. Whether you're calculating project costs, totaling values, or working with other numeric fields, your workflows can now handle the math automatically and use the results in the next steps. Just add the Math Operation action, choose the values you'd like to calculate, and let the workflow do the rest. If your team relies on company records or custom objects, this update gives you even more flexibility to build smarter, more efficient automations.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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