News & Updates

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Company Field Picker
July 24, 2026

JourneyCARE makes it easier to put your company data to work! You can now use Company Fields including both standard and custom fields throughout the platform. Whether you're sending emails, building workflows, creating contracts, chatting with customers, or using AI features, you can automatically personalize your content with information pulled directly from the associated company record. No more copying and pasting or creating workarounds but instead just select the company field you need from the custom value picker, and we'll handle the rest. It's a simple update that helps you create more relevant, automated, and personalized experiences while getting even more value from the company information you already maintain.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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