News & Updates
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Company Field Picker
July 24, 2026
JourneyCARE makes it easier to put your company data to work! You can now use Company Fields including both standard and custom fields throughout the platform. Whether you're sending emails, building workflows, creating contracts, chatting with customers, or using AI features, you can automatically personalize your content with information pulled directly from the associated company record. No more copying and pasting or creating workarounds but instead just select the company field you need from the custom value picker, and we'll handle the rest. It's a simple update that helps you create more relevant, automated, and personalized experiences while getting even more value from the company information you already maintain.
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
