News & Updates

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Company Smart Lists
July 24, 2026

Keeping track of your companies just got a whole lot easier! You can now create Company Smart Lists to save your favorite company views which includes filters, sorting, and visible fields. You don't have to rebuild them every time. Whether you're managing active clients, tracking prospects, or organizing accounts for your team, Smart Lists let you quickly pick up where you left off. You can also share lists with teammates, control who can view or edit them, duplicate existing lists and even share a direct link for easy collaboration. Simply enable the feature, create a list that fits your workflow, and reuse it whenever you need. It's a simple way to save time, stay organized, and keep everyone on the same page.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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