News & Updates
Innovating every single day to help you attract, engage, and serve your members
Auto-Payments Updates
April 2, 2026
We’ve made a small but important change to help you get paid more reliably. Auto-payment is now turned on by default for recurring invoices and payment schedules.
For you, this means fewer missed payments, less manual follow-up, and a smoother experience for both you and your members. You still have full control to switch off the auto-payment, but the default now works in your favor.
We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.
JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.
