News & Updates

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Admin App Update: Create & Schedule Social Posts
December 17, 2024

Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".


Here's what it lets you do:


  • Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
  • Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
  • Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
  • Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
  • Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
  • Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
  • Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
  • Add Media - Add media files to your post using your device's camera, gallery, or files app.
  • Publish post - Publish your post to all the selected social accounts at the same time.
  • Save post as draft - Save the post as draft to make edits later.
  • Schedule post - Schedule a post to be published on a specified date and time.
  • Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)


July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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