News & Updates

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Admin App Update: Create & Schedule Social Posts
December 17, 2024

Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".


Here's what it lets you do:


  • Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
  • Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
  • Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
  • Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
  • Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
  • Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
  • Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
  • Add Media - Add media files to your post using your device's camera, gallery, or files app.
  • Publish post - Publish your post to all the selected social accounts at the same time.
  • Save post as draft - Save the post as draft to make edits later.
  • Schedule post - Schedule a post to be published on a specified date and time.
  • Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)


October 20, 2026
Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.
October 20, 2026
You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.
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