News & Updates

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Admin App Update: Create & Schedule Social Posts
December 17, 2024

Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".


Here's what it lets you do:


  • Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
  • Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
  • Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
  • Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
  • Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
  • Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
  • Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
  • Add Media - Add media files to your post using your device's camera, gallery, or files app.
  • Publish post - Publish your post to all the selected social accounts at the same time.
  • Save post as draft - Save the post as draft to make edits later.
  • Schedule post - Schedule a post to be published on a specified date and time.
  • Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)


December 26, 2025
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
December 24, 2025
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
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