News & Updates

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Admin App Update: Create & Schedule Social Posts
December 17, 2024

Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".


Here's what it lets you do:


  • Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
  • Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
  • Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
  • Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
  • Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
  • Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
  • Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
  • Add Media - Add media files to your post using your device's camera, gallery, or files app.
  • Publish post - Publish your post to all the selected social accounts at the same time.
  • Save post as draft - Save the post as draft to make edits later.
  • Schedule post - Schedule a post to be published on a specified date and time.
  • Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)


April 28, 2026
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
April 28, 2026
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
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