News & Updates
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Admin App Update: Create & Schedule Social Posts
December 17, 2024
Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".
Here's what it lets you do:
- Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
- Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
- Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
- Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
- Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
- Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
- Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
- Add Media - Add media files to your post using your device's camera, gallery, or files app.
- Publish post - Publish your post to all the selected social accounts at the same time.
- Save post as draft - Save the post as draft to make edits later.
- Schedule post - Schedule a post to be published on a specified date and time.
- Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)
This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav. Purpose To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format. What Changed Before: Only the MIME type audio/x-wav was supported. Now: The system now supports both audio/x-wav and audio/wav MIME types. This update improves compatibility with different audio file exporters and recording tools that use audio/wav.
You can now create higher-quality, platform-specific AI content in Social Planner with our all-new, guided content questions powered by Content AI. What’s Changed? Adaptive Experience: The content generation form now adapts to your selected platform (Facebook, Instagram, LinkedIn, etc.) and content type (Post, Reel, etc.), asking only the most relevant questions. Brand Voice Integration: Brand Voice fields are auto-filled wherever possible for consistent, on-brand content. You can still override or add extra details as you wish. Streamlined Workflow: Mandatory fields are always visible, while optional questions are neatly tucked into a collapsible menu - expand them whenever you want more control. Clearer Content Goals: The new questions help you clarify your key message, content goal, CTA, and more - tailored to each social platform and content type. How Do I Use This? Go to Marketing → Social Planner. Click the "+ New Post" button. Under the dropdown, select "Content AI" to launch the new experience. Try it out and share your feedback for the generated content
