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Admin App Update: Create & Schedule Social Posts
December 17, 2024
Be sure to update your JourneyCARE admin app to pick up the latest version. There's a whole new option for "Social Planner".
Here's what it lets you do:
- Social Media Accounts - Now post to 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.
- Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app
- Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.
- Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.
- Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.
- Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.
- Advanced settings - Create and assign categories to posts. You can also add a tag to the post.
- Add Media - Add media files to your post using your device's camera, gallery, or files app.
- Publish post - Publish your post to all the selected social accounts at the same time.
- Save post as draft - Save the post as draft to make edits later.
- Schedule post - Schedule a post to be published on a specified date and time.
- Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)

If you're not yet seeing the fresh new look of the Activity Stream in your Contacts, activate this enhancement in Labs. The new design is a continuous feed with with distinct icons, date groupings, clickable cards, and backend optimizations ~delivering faster load times and a cleaner interface. What’s New? New Event Icons: Each activity type (calls, emails, notes, etc.) has its own icon for instant recognition. Date Groupings: Activities are grouped under headings like “Today” and “Yesterday” for chronological clarity. Clickable Event Cards: Each card shows title, timestamp, campaign/source labels, and links. Database Optimizations: Under-the-hood improvements yield quicker loads, faster processing, and more reliable data. Responsive Design: Enhanced interaction and layout consistency on desktop and tablet screens. Why This Matters? Performance Boost: Faster page loads and smoother scrolling thanks to optimized queries and indexing. Reduced Clutter: Clear icons and date headers make it easy to scan for specific events. Increased Productivity: Click-through cards get you to detailed interaction data in one tap, keeping you in context.