News & Updates
Innovating every single day to help you attract, engage, and serve your members
Featured Client: Tile Contractors of America
December 15, 2024
With over 100 years of Service to the Ceramic Tile Industry, TCAA is the only association that specifically serves the needs of IUBAC signatory union contractors.
TCAA launched JourneyCARE in December 2023, prioritizing publication of a new public-facing website and the immediate need to distribute annual renewal notices.
After a year of settling into the new software, we're getting ready to support renewal time again!
Our team is proud to be part of TCAA's journey and we look forward to another successful year ahead!
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
