News & Updates
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More Customization for the Learning Management System
December 18, 2024
Two new updates rolled out for the JourneyCARE Learning Management System (LMS) today.
Update #1 allows you to edit ALL of the automatic emails associated with taking courses, offering an opportunity to deliver a tailored, user-specific communication experience with messages that are clear and optimized for your specific usages.
In addition to editing the style and content of the messages, you can toggle them on/off according to your communication preferences.
Update #2 lets you choose the thumbnail image that will show for the videos that you upload in the Course editor.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
