News & Updates
Innovating every single day to help you attract, engage, and serve your members
Video transcoding speed increases
February 18, 2025
Did you know that JourneyCARE offers expansive video hosting capabilities in each organization's subscription at no extra cost?
Videos can be up to 4 GB in size and are accepted in all major formats:
- avi
- QuickTime
- MP4
- MPEG
- Ogg
- Windows Media Video
- WebM video
And now, uploading those videos is faster than ever with average user wait time reduced from 2.2 minutes to a remarkable 0.6 minutes!
Just another example of the invisible work behind the scenes that happens to keep the system running in tip-top shape for you.
We're excited to announce the addition of AI-powered assistance directly inside the workflow builder. You'll likely notice this the next time you are creating Triggers or Actions. If you'd like a little more guidance on set-up or practical examples, simply click the Learn More button at the top-right of the panel to launch the guide.
If you're taking advantage of JourneyCARE's Social Planner feature, you'll be happy to see that we've streamlined the process of adding posts to a Category Queue. Previously, you had to schedule or publish a post in order to add it to a queue, but you can now do that on-the-fly as you are creating the post. Simply choose the category you want from a dropdown or create a new category at that time.
