News & Updates
Innovating every single day to help you attract, engage, and serve your members
Video transcoding speed increases
February 18, 2025
Did you know that JourneyCARE offers expansive video hosting capabilities in each organization's subscription at no extra cost?
Videos can be up to 4 GB in size and are accepted in all major formats:
- avi
- QuickTime
- MP4
- MPEG
- Ogg
- Windows Media Video
- WebM video
And now, uploading those videos is faster than ever with average user wait time reduced from 2.2 minutes to a remarkable 0.6 minutes!
Just another example of the invisible work behind the scenes that happens to keep the system running in tip-top shape for you.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
