News & Updates

Innovating every single day to help you attract, engage, and serve your members

Video transcoding speed increases
February 18, 2025

Did you know that JourneyCARE offers expansive video hosting capabilities in each organization's subscription at no extra cost? 


Videos can be up to 4 GB in size and are accepted in all major formats:


  • avi
  • QuickTime
  • MP4
  • MPEG
  • Ogg
  • Windows Media Video
  • WebM video


And now, uploading those videos is faster than ever with average user wait time reduced from 2.2 minutes to a remarkable 0.6 minutes! 


Just another example of the invisible work behind the scenes that happens to keep the system running in tip-top shape for you.

October 20, 2026
Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.
October 20, 2026
You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.
More Posts