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Hide related videos from YouTube videos
February 19, 2025

Does YouTube hijack your site visitors by offering "related videos" at the end of your videos?


Now, you can simply toggle that off as an option in our Premium Site Editor, keeping your site visitors on your page for a more seamless experience.


Note that you do always have the option to directly upload your videos to the JourneyCARE platform, but for organizations that prefer not to move videos from YouTube, the ability to toggle off YouTube's suggestions is a feature you may wish to explore.

September 14, 2026
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
September 14, 2026
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
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