News & Updates
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Pipeline Permissions
August 21, 2026
Give your team the right level of access with more control over pipeline management. JourneyCARE now lets you decide who can create, clone, or duplicate pipelines by assigning permissions based on each user's role. This makes it easier to maintain a consistent sales process, prevent unwanted changes, and ensure only authorized team members can modify your pipeline structure. It's a simple enhancement that gives you greater control over how your opportunities are managed while keeping your team's workflows organized and secure.

You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.

You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.


