News & Updates
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Pipeline Permissions
August 21, 2026
Give your team the right level of access with more control over pipeline management. JourneyCARE now lets you decide who can create, clone, or duplicate pipelines by assigning permissions based on each user's role. This makes it easier to maintain a consistent sales process, prevent unwanted changes, and ensure only authorized team members can modify your pipeline structure. It's a simple enhancement that gives you greater control over how your opportunities are managed while keeping your team's workflows organized and secure.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
