News & Updates
Innovating every single day to help you attract, engage, and serve your members
New Trigger Available: Paused Subscription
June 18, 2025
A new trigger is available to you in Workflows: Subscription Paused.
This means that you can automatically take action whenever a membership is paused instead of canceling. Pausing is a way to give a member a break without completely breaking their subscription.
Previously, a membership had to be completely cancelled and then repurchased, so this is just another way to give you more flexibility around how you manage your member journey.
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
