News & Updates

Innovating every single day to help you attract, engage, and serve your members

E-Commerce Enhancements for Mobile
June 17, 2025

We’ve rolled out a series of user experience improvements designed specifically to enhance your members’ mobile shopping experience. From product discovery to post-purchase, everything’s been fine-tuned to be faster, cleaner, and easier to use.


Here’s what’s new:


  • Product Ratings, Simplified: We’ve added a single star emoji with rating count at the bottom left of each product image—streamlined and easier to scan.


  • Smarter Sort & Filter: The filter experience has been completely redesigned with a more intuitive layout—and we’ve fixed the price filter overflow issue on smaller screens.

  • Dropdown Display Fixes: Dropdowns in the “Create Review” section now behave as expected—no more overflow issues on mobile.


  • Cart Drawer Upgrade: Better organization for subscription info and error messages makes the cart drawer more user-friendly.


  • Redesigned Cart Page: We reorganized cart item details for a cleaner, more digestible look.


  • Checkout Page Summary: A new accordion-style cart summary lets customers easily toggle cart details during checkout.


  • Better Coupon Placement: The coupon field is now conveniently located near the subtotal and total, right where your customers expect it.


  • Thank You Page Refinement: We’ve rearranged the layout to improve visibility and give your customers a more polished post-purchase experience.


These updates are all about removing friction and helping your shoppers glide from product discovery to checkout, especially on mobile.

August 1, 2025
TRANSCRIPT: Hey there. The next time you visit the credentials area in Journey Care, we think you'll love what's new. The old preview page gone in its place is a sleek professional grade credential page that's designed not just to look good, but to work hard for your members. Each certificate now features a page layout that displays the recipient's name issuing organization issue, and expiry dates all in one beautiful view. With just a click. Recipients can download their credential or share it directly to LinkedIn, Facebook, Twitter, or WhatsApp. No screenshots, no workarounds, just instant visibility. And speaking of LinkedIn, we've added one click access to LinkedIn's credential form already pre-filled for fast and easy listing. Perfect for highlighting achievements in seconds. And then one final edition that we think you'll like. There's now a real time verification tool built right in anyone can click to confirm a credentials, authenticity, giving your organization added credibility and helping your members shine even brighter. That's it for this update, but that's a big change, isn't it? Your ability to issue credentials via JourneyCARE just went from basic to brilliant, so be sure to take a look.
July 31, 2025
TRANSCRIPT: Hey there, JC here with an update for your workflows. If you've ever wished your automations could react when someone updates their address, now they can. We've added a new trigger that can now kick off workflows. The moment a contacts address changes, whether it's a new street address, updated city, postal code, or even country, your automations can spring into action without skipping a beat. Let's say a contact moves into a different region of the country. You can instantly alert your team, or if a member updates their city, you can automatically tag them to get updates for local events. Even small fixes like correcting a street address can trigger follow-up actions to keep your data clean and your team informed. Smart, seamless automations can happen where and when you need them, so go ahead and put those address changes to work. As always, if you need any assistance with your workflows, our help desk team is just an email away. Feel free to reach out.
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