News & Updates

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New Rating Element Available for Forms, Surveys & Quizzes
June 5, 2025

A new Rating Element is now available in Forms, Surveys, and Quizzes. This element enables users to collect ratings using a visual scale, improving feedback collection and engagement.


Key Features

  • Fully functional in Forms, Surveys, and Quizzes.
  • Multiple Icon Options - includes stars, hearts, thumbs-up, and more.
  • Customizable Scale - set the number of rating points (e.g., 1–5)
  • Add custom labels such as “Poor” to “Excellent”
  • Choose icon alignment: left, center, or top


Submission Output and Visibility

  • Submission Table
  • Contact Record
  • PDF Export
  • Contact Timeline


August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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