News & Updates
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New Dashboard Filters
June 4, 2025
We've redesigned the filter experience to make it more powerful and intuitive.
Along with a new look, you’ll notice smarter behavior and more flexibility when setting conditions on your widgets.
What’s New?
- Fresh UI: Sleek, modern layout with better use of space.
- Nested Filter Groups: Create multiple filter groups using OR conditions.
- Duplicate Filters Allowed: Previously, the same filter couldn't be used more than once — now it's possible through nested groups.
- Smarter Warnings: Clear messages when filters are linked (e.g., pipeline and stage).
- Chart Type Picker: Choose chart type right from widget settings.
- Redesigned Sidebar: Slimmer layout gives more room for live dashboard preview.
Same Experience in Custom Reports : This new filter interface is also being rolled out to Custom Reports, so you get the same flexibility and improved UX across both widgets and reports.
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
