News & Updates
Innovating every single day to help you attract, engage, and serve your members
New Formatting Options for Forms
September 4, 2025
The next time you're creating a form in JourneyCARE, you'll notice that you have new formatting options for label alignment. Instead of all labels being at the top or at the side, you can choose alignment at the field level. This provides you with new flexibility in the design and structure of your forms. Check it out and let us know what you think!
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
