News & Updates
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Media Picker Updates
April 15, 2026
Forms, surveys, and quizzes now connect directly to the Media Center, giving you a single, consistent place to find, upload, and reuse your images. Simply browse existing assets or add new ones right from wherever you’re working. This updated experience is available in places like image upload fields, rich text editors, quiz results, and even QR codes.
Why this matters: It saves time, reduces duplicate uploads, and makes it much easier to keep your visuals consistent across your organization. If you work in forms a lot and find yourself uploading the same logo or graphic repeatedly for different forms, this update is going to feel like a breath of fresh air!
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
