News & Updates
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Manage Fields Enhancement
July 8, 2026
You can now see all fields from your form, survey, or quiz in Manage Columns! Previously, new fields only appeared after at least one response was submitted. Now, every field from your form definition is available right away, so you can organize your submission view before responses start coming in. Whether you're updating an existing form, adding new questions, or setting up a brand-new form, you can easily choose which columns to display, organize your data, and prepare reports in advance. This update gives you a complete view of all available fields, making it easier to stay organized, adapt to changes in your forms, and manage submissions with confidence from the very beginning.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
