News & Updates

Innovating every single day to help you attract, engage, and serve your members

Gift Card System
April 15, 2026

The Gift Card feature that rolled out right before the holidays has graduated out of Labs and is now available in all accounts. 


This allows you to create, sell, send, and redeem gift cards directly within JourneyCARE with no third-party e-commerce systems required. Cards can be used for invoices, forms, and store orders.


You can use gift cards in a traditional way - for gifts - or issue them directly to people for special promotions, refunds, or member appreciation. You can customize denominations, branding, delivery timing, and even track balances and usage. 


I think you’re going to love how this opens up new opportunities for revenue and engagement. Whether you’re offering gift memberships, event credits, or promotional incentives, gift cards make it easy to deliver value while keeping everything centralized and easy to manage.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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