News & Updates

Innovating every single day to help you attract, engage, and serve your members

Facebook Background Posts
July 8, 2026

Creating eye-catching Facebook posts just got easier! You can now create, schedule, and publish Facebook's native colorful text background posts directly from JourneyCARE. Simply select Facebook as your platform, choose a background from the new Text Background option, write your message, and publish or schedule it in just a few clicks. You'll even see a live preview that closely matches how your post will appear on Facebook, with automatic font adjustments for the best presentation. If you add an image or video, JourneyCARE will automatically disable the background option to ensure your post remains compatible. Whether you're sharing updates, promotions, or quick announcements, this new feature helps you create more engaging Facebook posts faster. 

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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