News & Updates
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Enhanced execution logs for workflow actions
February 7, 2025
Previously for most workflow actions, we were showing executions in two steps: waiting and then executed.
This added more lines to the execution logs, which could sometimes feel a bit cluttered and customers sometimes found the two steps confusing.
What's new?
With this change, we are now showing only end statuses. i.e. executed. In case an action is still in progress we show waiting status until it completes.
Ultimately, this will help your organization have a cleaner view of execution logs.
List of supported actions
- Appointment Booking Bot
- Chat GPT action
- Conversation AI
- Custom Code
- Google Sheets
- IG Interactive Messenger
- Interactive Messenger
- Custom Webhook
- Slack
- Clear Custom Object Record Fields
- Update Custom Object Record
- All IVR Actions
- All Marketplace Actions
- All Internal Actions
Note
- This change is only for selective actions. The actions like wait step, manual actions will still show up as 2 different logs.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
