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Enhanced execution logs for workflow actions
February 7, 2025

Previously for most workflow actions, we were showing executions in two steps: waiting and then executed.


This added more lines to the execution logs, which could sometimes feel a bit cluttered and customers sometimes found the two steps confusing.


What's new?

With this change, we are now showing only end statuses. i.e. executed. In case an action is still in progress we show waiting status until it completes.


Ultimately, this will help your organization have a cleaner view of execution logs.


List of supported actions

  • Appointment Booking Bot
  • Chat GPT action
  • Conversation AI
  • Custom Code
  • Google Sheets
  • IG Interactive Messenger
  • Interactive Messenger
  • Custom Webhook
  • Slack
  • Clear Custom Object Record Fields
  • Update Custom Object Record
  • All IVR Actions
  • All Marketplace Actions
  • All Internal Actions


Note

  • This change is only for selective actions. The actions like wait step, manual actions will still show up as 2 different logs.
July 1, 2025
We're excited to announce the addition of AI-powered assistance directly inside the workflow builder. You'll likely notice this the next time you are creating Triggers or Actions. If you'd like a little more guidance on set-up or practical examples, simply click the Learn More button at the top-right of the panel to launch the guide.
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If you're taking advantage of JourneyCARE's Social Planner feature, you'll be happy to see that we've streamlined the process of adding posts to a Category Queue. Previously, you had to schedule or publish a post in order to add it to a queue, but you can now do that on-the-fly as you are creating the post. Simply choose the category you want from a dropdown or create a new category at that time.
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