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Enhanced execution logs for workflow actions
February 7, 2025
Previously for most workflow actions, we were showing executions in two steps: waiting and then executed.
This added more lines to the execution logs, which could sometimes feel a bit cluttered and customers sometimes found the two steps confusing.
What's new?
With this change, we are now showing only end statuses. i.e. executed. In case an action is still in progress we show waiting status until it completes.
Ultimately, this will help your organization have a cleaner view of execution logs.
List of supported actions
- Appointment Booking Bot
- Chat GPT action
- Conversation AI
- Custom Code
- Google Sheets
- IG Interactive Messenger
- Interactive Messenger
- Custom Webhook
- Slack
- Clear Custom Object Record Fields
- Update Custom Object Record
- All IVR Actions
- All Marketplace Actions
- All Internal Actions
Note
- This change is only for selective actions. The actions like wait step, manual actions will still show up as 2 different logs.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
