News & Updates

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Enhanced execution logs for workflow actions
February 7, 2025

Previously for most workflow actions, we were showing executions in two steps: waiting and then executed.


This added more lines to the execution logs, which could sometimes feel a bit cluttered and customers sometimes found the two steps confusing.


What's new?

With this change, we are now showing only end statuses. i.e. executed. In case an action is still in progress we show waiting status until it completes.


Ultimately, this will help your organization have a cleaner view of execution logs.


List of supported actions

  • Appointment Booking Bot
  • Chat GPT action
  • Conversation AI
  • Custom Code
  • Google Sheets
  • IG Interactive Messenger
  • Interactive Messenger
  • Custom Webhook
  • Slack
  • Clear Custom Object Record Fields
  • Update Custom Object Record
  • All IVR Actions
  • All Marketplace Actions
  • All Internal Actions


Note

  • This change is only for selective actions. The actions like wait step, manual actions will still show up as 2 different logs.

Product Element now available in Email Templates

May 29, 2025
Want to make it even easier for people to take action with a purchasing decision? Easily add a "Buy Now" element to any email. The product name, description, and image will be pre-populated in the email and the button can direct to a streamlined check-out process.

Bulk QR Code Creation

May 28, 2025
Our latest JourneyCARE update introduces Bulk QR Code Creation, designed to save time for those of you who like to use QR codes in your marketing. Key features to note: CSV Upload: Just upload a CSV file containing name and URL values to instantly generate multiple codes. Sample CSV & Instructions: Download a pre-formatted CSV template and detailed setup instructions to guide you through the process. Folder Assignment: Organize your generated QR codes by assigning them to a folder during the bulk upload process. Real-Time Progress Tracker: Visual progress updates keep users informed on how many QR codes have been processed successfully. Confirmation Modal: See status of your processed codes once the upload is complete.
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