News & Updates
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Automatically send invoice if a subscription fails
February 6, 2025
With this functionality, organizations will be able to collect payments using invoices in cases where automatic collection of a subscription payment fails.
- An invoice would be automatically created every time there is payment failure for a subscription and would also be sent to the customer automatically.
- This will be done in parallel with the ongoing subscription payment retries.
- The customer's payment can either complete with existing retries or they can pay using the invoice.
- As soon as payment is collected via the invoice, subscription would become active again, provided there are no other unpaid open invoices present for the subscription.
- These invoices would function similar to any other invoice with the exception of limited edit available i.e. the invoice amount, customer, email content, etc. cannot be edited and would reflect what is already there in the subscription.
This is one of those quick "qua lity of life" updates for those of you who use the QR Code functionality in JourneyCARE. Now, you no longer have to download a QR Code image in order to share it with your graphic designer or other team mate. Simply click the little "copy" link that you'll see next to the download button. This should save you a bit of time whenever you use this tool.
We just rolled out an awesome update for the Workflow Builder. Now, in addition to being able to Copy/Paste within the same workflow, you have the option to Copy/Paste into a completely different workflow! For those of you who spend a lot of time building out automations, this small change could save HOURS of time because you no longer have to start scratch to add actions into a workflow that already exists. Simply copy like you normally would and note that you can now navigate to any other workflow and paste.
