News & Updates
Innovating every single day to help you attract, engage, and serve your members
Automatically send invoice if a subscription fails
February 6, 2025
With this functionality, organizations will be able to collect payments using invoices in cases where automatic collection of a subscription payment fails.
- An invoice would be automatically created every time there is payment failure for a subscription and would also be sent to the customer automatically.
- This will be done in parallel with the ongoing subscription payment retries.
- The customer's payment can either complete with existing retries or they can pay using the invoice.
- As soon as payment is collected via the invoice, subscription would become active again, provided there are no other unpaid open invoices present for the subscription.
- These invoices would function similar to any other invoice with the exception of limited edit available i.e. the invoice amount, customer, email content, etc. cannot be edited and would reflect what is already there in the subscription.

SmartList filtering ha been updated with new options. You’ll notice the addition of commonly requested operators for date filters - today, tomorrow, yesterday, this week, this quarter, etc. You’ll also notice more consistency with text filters so that you’ll have access to the same set of options across all text string - is, is not, contains, does not contain, in any of, in none of, is empty, etc.


