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Automatic media optimization in Social Planner
February 10, 2025

We understand how frustrating it can be to encounter image-related errors when planning your social content.


With Image Optimization, you can focus on creating compelling content while we handle the technical details. 


Key Benefits:


Automatic Image Resizing: Images are automatically adjusted to meet the platform-specific requirements, eliminating the need for manual resizing.


Enhanced Quality: Our optimization process ensures your images retain their visual appeal without compromising on quality.


Improved Compatibility: Images are automatically formatted to comply with the technical requirements of different social media platforms.


Reduced Upload Time: Optimized images are lighter in size, ensuring faster upload speeds and a seamless scheduling experience.


Error Prevention: Common issues like incorrect dimensions, file sizes, or unsupported formats are automatically resolved.

Media File Preview

July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.

Social Image Alt

July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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