News & Updates

Innovating every single day to help you attract, engage, and serve your members

Automatic media optimization in Social Planner
February 10, 2025

We understand how frustrating it can be to encounter image-related errors when planning your social content.


With Image Optimization, you can focus on creating compelling content while we handle the technical details. 


Key Benefits:


Automatic Image Resizing: Images are automatically adjusted to meet the platform-specific requirements, eliminating the need for manual resizing.


Enhanced Quality: Our optimization process ensures your images retain their visual appeal without compromising on quality.


Improved Compatibility: Images are automatically formatted to comply with the technical requirements of different social media platforms.


Reduced Upload Time: Optimized images are lighter in size, ensuring faster upload speeds and a seamless scheduling experience.


Error Prevention: Common issues like incorrect dimensions, file sizes, or unsupported formats are automatically resolved.

Easy Margin Adjustments for Forms, Surveys & Quizzes

December 5, 2025
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!

All-in-One Chat Widget Expanded

December 3, 2025
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
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