News & Updates
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Even MORE engagement and sales campaign statistics available
April 6, 2025
The Ad Manager statistics section in JourneyCARE now provides performance data for Sales and Engagement campaigns.
This data was previously only available for Leads and Traffic objectives.
How It Works:
- Under Ad Manager Statistics tab of Ad Manager, we can see the campaign performance details.
- In the "Results" column of campaign statistics, users will now see outcome data for:
- Engagement Objective with Messaging Apps as the conversion location
- Displays the number of people who started a conversation through the ad.
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
