News & Updates
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Even MORE engagement and sales campaign statistics available
April 6, 2025
The Ad Manager statistics section in JourneyCARE now provides performance data for Sales and Engagement campaigns.
This data was previously only available for Leads and Traffic objectives.
How It Works:
- Under Ad Manager Statistics tab of Ad Manager, we can see the campaign performance details.
- In the "Results" column of campaign statistics, users will now see outcome data for:
- Engagement Objective with Messaging Apps as the conversion location
- Displays the number of people who started a conversation through the ad.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
