News & Updates

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Countdown timer for your marketing
April 6, 2025

Have a time-sensitive offer you'd like to convey?


Simply add a Countdown Timer to your emails!  There are now 3 options to choose from:


  • Fixed Timer: A universal end time that is the same for everyone

  • Recurring Timer: This type loops with configurable durations and cycles

  • Dynamic Timer: This one is personalized to each person based on when they opened the email


You'll find the timer functionality in JourneyCARE's Marketing tools. Check it out when you have a chance!

June 13, 2025
This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav. Purpose To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format. What Changed Before: Only the MIME type audio/x-wav was supported. Now: The system now supports both audio/x-wav and audio/wav MIME types. This update improves compatibility with different audio file exporters and recording tools that use audio/wav.
June 12, 2025
You can now create higher-quality, platform-specific AI content in Social Planner with our all-new, guided content questions powered by Content AI. What’s Changed? Adaptive Experience: The content generation form now adapts to your selected platform (Facebook, Instagram, LinkedIn, etc.) and content type (Post, Reel, etc.), asking only the most relevant questions. Brand Voice Integration: Brand Voice fields are auto-filled wherever possible for consistent, on-brand content. You can still override or add extra details as you wish. Streamlined Workflow: Mandatory fields are always visible, while optional questions are neatly tucked into a collapsible menu - expand them whenever you want more control. Clearer Content Goals: The new questions help you clarify your key message, content goal, CTA, and more - tailored to each social platform and content type. How Do I Use This? Go to Marketing → Social Planner. Click the "+ New Post" button. Under the dropdown, select "Content AI" to launch the new experience.  Try it out and share your feedback for the generated content
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