News & Updates
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Authorize.net, NMI and Square now available for POS and Mobile Payments
April 7, 2025
Our latest update to the admin mobile app now includes support for Authorize.net, NMI and Square for point-of-sale (POS) and mobile payments.
The ability to add new credit cards and saved cards allows organizations to easily accept in-person payments. Initially, this is considered a public beta with full launch expected next week.
If you want to use any of these processors with your mobile app, be sure that it is set as your default payment provider in JourneyCARE, then go into your mobile app to handle your transactions.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
